1 Ct AAA Quality Heart Shape Black Diamond Solitaire Pendant in 925vSilver- Great Design & Luster

PAYMENT:

PayPal is Preferred Mode of Payment. 

Our Paypal Account is : NIRVANAGEMSTORE@GMAIL.COM

You can also pay by Western Union, Money Gram or by Bank Transfers. Please message for details to: info@zeediamonds.com

Shipping: 

Shipping is by USPS/SPEEDPOST/FEDEX or similar shipping agencies to reach you in 5-9 business days after processing the order. Tracking is provided. For USPS the tracking will show up in transit after 3-5 days once it reaches US from India.

Shipping charges are:

For USA - $ 15

Rest of World-$ 50

Please note: Jewelry items can take up to 3-7 business days to process to take care of ring sizing if any, polishing, finishing, packing and handling, certification, documentation etc.

Shipping Charges include Shipping, packaging, certification costs, manpower costs, overheads, taxes etc. In addition to actual courier/postal expenses which have increased substantially as a result of pandemic. We do not artificially increase the price of the products to include shipping charges but only charge what shipping actually costs us.

Combined Shipping:

You can combine upto 5 items in an order. You can continue to buy any additional items above 5 in quantity but will be considered a new order. This is to avoid pilferage en-route as well as to ensure that you are happy with the merchandise. Once you have received their items you may buy additional items again.

Payment:

Buyers are requested to pay within 3 (Three) days of purchases. The item will also be available for purchase to other buyers till such time that the payment is received. 

Customs and Taxes:

Any customs duties, charges and local taxes etc are subject to local laws and vary from country to country and hence the payment of any eventual custom duties, charges, levies and taxes etc will be at the buyer's expense. We do not have any control on the same.

Returns & Refunds:

You can return the item within 14 days of receiving the parcel.  - Please return in original packing. Buyers are required to check and ensure that the item/s are in good condition for returns and refunds will be entertained thereafter. The returned item should be unused and in original and undamaged condition. Buyer will be required to ensure that the item is sent by trackable shipper. Shipping charges are non-refundable.

Refunds are made by PayPal and may take up to 5-7days after receiving back the product/s.

Disputes:

We aim to settle all disputes amicably. Please do not open any dispute on PayPal etc for dis-satisfaction or for non-receipt or to return an item. We are available through email/ messages system and most messages are replied in a few hours. Personalized satisfaction is of utmost importance to us.

Metal:

Silver is stamped solid 925 Sterling Silver with Nickel Free Rhodium Plating. Please refrain from buying if you have allergic reaction to metals. We will not be responsible for any health problems in this regard.

Legal Disclaimer:

Refund or any claim liability for the buyer is only limited to the value of the item purchased. No additional claims will be entertained for any other reason whatsoever. Please note that since various labs may have different testing methods and the interpretation of all our Diamonds and Stones may differ from one lab to another as well as from one Gemologist, appraiser and Jeweler to another, we will be unable to accept another Lab Certificate or the judgement of any other third party including any Gemologist, appraiser, Lab, Jeweler etc. By consenting to buy our items it is understood that you have read, understood and agree to the terms and conditions as well as the FAQ for the Diamonds and Jewelry being sold buys. 

FAQ

What are Black Diamonds?

These are genuine Black Diamonds found naturally in mines mainly from Central Africa. They are more porous than White Diamonds and are found in the upper layers of the ground relative to the White Diamonds that are mined deep. Some scientists are of the opinion that their origin may be a Meteor that impacted earth Billions of years ago.

They are of Carbonado variety.

What is their nature?

Black Diamonds are not found in the state as they are sold. They are made from earth mined rough rock found in mines of Central Africa The Rock color varies from Gray to Black.

What is the treatment process:

To bring out its true color it needs to be treated.

The process is a natural one employing gentle heat in a high pressure environment (HPHT) which gradually brings out the true color of the Diamond.

Are any colors or chemicals added?

There are no artificial colors or chemicals included in the process.

Does it alter the composition?

The process may or may not alter the composition. It remains a true Diamond nevertheless. Once our diamonds are heat treated, it may move the molecules. This causes them to not always test properly with a hand tester. If a hand tester is used, sometimes they test as diamonds and sometimes they test as moissanites.

But they are genuine earth mined diamonds, not moissanite.

If you use a jeweler's loop you can see this by their molecular composition.

How does it differ from a Moissanite?

A Moissanite is man made whereas our Diamonds are earth-mined. A Moissanite will lose its shine and wither away in a short period whereas a Diamond will remain as they are forever.

My Jeweler says these are not Diamonds?

These Diamonds are rare and some jewelers may not be experienced enough in dealing with them. Further a Jeweler would not like to lose a customer who buys online as from Etsy rather than from his store losing a customer in the process.

How can you sell them so inexpensive?

We are wholesalers who buy the Rough Rock in bulk from mines and have direct cutting and polishing facility. This avoids many middlemen and their fat commissions. We do not have a brick and mortar shop also, thus saving on all fancy overheads. These diamonds are a bargain but obviously not those perfect stones that are not heat treated.

Do you offer any Certification?

All our Diamonds are accompanied with a Certificate of Authenticity from an independent Lab. Certificate can be verified online. Various Labs may have different testing methods which can give different results thus we will be unable to accept results from other Labs.Hand held testers may also provide inaccurate results.

What if I have doubts about their authenticity?

You can always message us in case you still want any more details or clarifications. Once purchased we will understand that you have read and understood the details of the Diamonds and thus we will be unable to accept returns for this reason.

What Guarantee do you offer?

We offer full 100% Money Back Guaranteed in case of any manufacturing defect. Please also refer to the Refund Policy as mentioned in our item listing.

How do I maintain them?

An occasional wipe with a soft soapy cloth and a rinse in warm water is all that is required to maintain its shine and luster.