Shipping
Shipping:
FREE SHIPPING ON ALL ORDERS ABOVE $ 300.00
Standard Shipping:
Shipping is $ 5.00 per order worldwide by India Registered Post. Delivery in 7-12 business days. Maximum 5 items in an order. Additional $ 5.00 for each 5 more items.
Expedited Shipping:
a) USA,Canada and Western Europe Countries. $ 30.00 with DHL Express Courier.
b) Australia and New Zealand - $ 50.00 by DHL Courier
c) Russia - EMS SpeedPost - $ 30.00 by SpeedPost
d) Singapore,Indonesia,Malaysia,Hong Kong and nearby countries - $ 25.00 by EMS Speedpost or Courier.
e) Eastern Europe - $ 50.00 by EMS SpeedPost or Courier.
e) Africa and South America - $ 40.00 by EMS Speedpost or Courier.
f) Middle East - $ 35.00 by EMS SpeedPost or Courier
g) Israel - $ 50.00 by EMS Speedpost or Courier.
Please allow 1-3 days to process the orders.
Tracking: e-mail containing your package tracking information will be sent after shipment.
Please mail us at support@zeediamonds.com if any question.
Duties and taxes - Please note that any customs duties,levies and Taxes etc if any in buyer's home country will be borne by the buyer.
Cancellation of Order by User:
Cancellation of order within 6 hours without penalty, except the 3.5% Merchant Processor Charges After placing an order, customer can only cancel the order if the order state is showing as pending under Order History. Cancellations have to be made within (maximum) 6 Hours of placing an order. For canceling your order, you will have to get in touch with our Customer Support Team by sending an email giving your Order Number.
General Scenario
In case we receive a cancellation e-mail and till that time the order has already been processed by us,the order cannot be canceled. Zeediamonds.com has complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by zeediamonds.com and accept zeediamonds.com decision regarding the cancellation as final.
In case of Gift Certificate
Gift Certificate will not be canceled, user can demand for extension of expiry date within 3 days of purchase.
Cancellation of Order by ZeeDiamonds
ZeeDiamonds reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by ZeeDiamonds for re-delivery shall be claimed from the User.